your best voice ... every time Golden Voice brings you a range of personalized digital voice delivery systems that will optimize the performance of your agents, significantly reducing redundant monitoring, and quickly realize reduction in training and turnover costs. You will see immediate benefits to your:
Agents - delivering professional, accurate and enthusiastic interaction with customers on every call, in their very own best voice. Optimizing the performance of agents enhances productivity and profitability.
Management - Dramatically reduce operational costs in training, supervision, monitoring and attrition which positively impacts profits and your bottom line.
Customers - Consistently professional and accurate voice delivery of repetitive scripts and phrases, ensuring better listening skills resulting in more efficient and effective customer care.
|
|
VIRTUALVOICE Plus  | VIRTUALVOICEplus is a patented technology that provides greetings and other repetitive phrases that are pre-recorded in the agent's own voice to be played when answering a call or at any time during the course of a call. The agent has full access to the call, i.e. the ability to listen, interact and hear the pre-recorded phrases just as the caller does
Download a 30 day trial software today. This trial software allows you to experience the User and Management features for VIRTUALVOICEplus. NOTE: A fully functioning system requires a USB Audio Bridge Adaptor from GoldenVoice Technology. | |
|
|
